With reference to consumers' rights/ privileges under the provisions of law in India, which of the following statements is/are correct?1. Consumers are empowered to take samples for food testing.2. When a consumer files a complaint in any consumer forum, no fee is required to be paid.3. In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf.Select the correct answer using the codes given below :
✓ Correct answer: c) 1 and 3 only
ExplanationStatement 1 is correct: Consumers have the right to take food samples for testing if they suspect adulteration, under the Food Safety and Standards Act, 2006. Statement 2 is incorrect: Filing a complaint in a consumer forum requires payment of a court fee, which varies depending on the value of the claim.For instance, no fee is charged for claims up to ₹5 lakh, but fees are applicable for higher claims as per the prescribed structure.Statement 3 is correct: Legal heirs can file or continue consumer complaints on behalf of a deceased consumer under the Consumer Protection Act, ensuring that grievances do not lapse upon the complainant's death.336
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